Shipping & Postage

Shipping within Australia:

Free shipping over $99

$9.90 Flat rate shipping on all other orders

All orders are sent via Australia Post's Regular Service and take 2-5 working days to arrive after dispatch. All orders placed after 8am AEST are processed the next business day.

Once your order is dispatched you will receive shipping confirmation and tracking details.

Shipping to New Zealand:

$15.00 Flat rate shipping on all orders.

Orders are shipped with either DHL International or Australia Post International Courier Express, and usually take 2-7 working days to arrive.

Shipping Internationally:

Postage rates are calculated automatically at the checkout and are based on the total weight of your order.

We ship all international orders with either DHL International or Australia Post International Courier Express, and usually take 5-14 working days to arrive (shipping may take longer for some countries).

Do you offer same day or express delivery options?

Not at this stage. But if your order is especially urgent, please contact us at hello@econaps.com.au and we will do our best to accommodate your needs.

Can I change my order?

Unfortunately, we are unable to make any changes or cancel your order once it has been placed. Please ensure all details on your order are correct before submitting your order, in particular we recommend double checking your email address and delivery address.

Customs/Import Duties & Taxes

All customers are responsible for customs/imports duties & taxes. 

EcoNaps is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.

We recommend contacting your local custom office for further information.