EcoNaps stands behind the quality and workmanship of all properly cared from Cloth Nappies from 12 months of the purchase date. Our product guarantee covers all fabric, snap and elastic components of our nappies.
Should you find any faults with your EcoNaps Cloth Nappies, please Contact Us immediately. You will be required to complete a 'returns form' so that we can better understand the problems that you are experiencing.
We will repair or replace any faulty goods, up to 12 months from the purchase date. This guarantee is valid for the original purchaser only, and proof of purchase will be required.
The EcoNaps Product Warranty does not cover:
leaking (except as related to a manufacturing defect)
mis-care (care instructions provided with each purchase are to be followed precisely, or warranty is void)
wear and tear (pilling, loss of fluff over time, gradual slackening of elastic over time, thinning of fabric over time etc.)
Elastic deterioration in nappies older than 12 months