Modern Cloth Nappy FAQ
Find answers to some of the most common questions we get asked about EcoNaps and our modern cloth nappies.
Is EcoNaps stocked in any retail stores?
Yes! We have stockists in Australia, New Zealand and Japan. Please view our stockists page here to find your nearest store.
When do you restock sold out items?
Because we’re a boutique brand, many of our limited edition prints are made in small batches and often sell out quickly. If you’ve fallen in love with a specific print, please check our restock calendar here to see if and when it may be back in stock. Alternatively you can get in touch with us via our contact form , just be sure to add the name of the print you’re after and we’ll look into it for you.
What methods of payments does EcoNaps accept?
EcoNaps accepts all major credit cards accept Amex. We also accept Afterpay. Learn more about using Afterpay here .
Do I need an EcoNaps account to place an online order?
No, you can check out as a guest. However we do recommend setting up an account to make it easier for you to keep track of your shipment, update your delivery address and easily repeat orders you’ve made without having to start from scratch.
Where do I enter a discount code?
You can enter and apply your EcoNaps discount code in the ‘gift card and discount code’ section found in the checkout.
How do I receive my discount voucher from my trial pack?
Your $50 discount voucher is emailed to the email address entered in the checkout automatically after purchasing your EcoNaps trial pack. If you haven’t received it, please check your junk or promotion folders. If you still can’t find it, please get in touch and we’ll help you out.
How long is the EcoNaps trial pack discount voucher valid for?
Your trial pack discount voucher is valid for 90 days from the date you purchased your order. However if you’re still pregnant and haven’t been able to trial your nappies just yet, we’re more than happy to extend the voucher to 90 days after your due date. To extend your voucher, please contact us directly.
Can I select individual colours in my nappy pack?
We’ve handpicked our most loved print combinations from our cloth nappy range for you to choose from. Unfortunately, these packs can’t be altered, however all prints are also able to be purchased individually so you can mix and match your favourite nappy prints that way if you like.
What if I’ve received a damaged item?
We stand by our quality and offer a 12 month warranty against manufacturing defects on all of our modern cloth nappies. For more information about our Product Warranty please view our warranties page here. In the unlikely event that you’ve received a delivery that isn’t up to expectations, please contact us with more information so we can review this for you.
How to I return my item?
Please visit our returns page to find instructions on how to make a return.
Where are your nappies made?
Our cloth nappy prints are designed locally in Byron Bay and produced in accredited factories in China. We’re rigorous in our selection process and only work with factories that meet proven people and environmental standards. We’ll be sharing stories from the wonderful people producing EcoNaps in the future so stay tuned!
Cloth Nappy FAQs
Do I have to touch number twos?
Nope! When you have the right setup for your modern cloth nappies you can breathe a sigh of relief as there is actually no need for you to be touching bubba’s poo at all.
Here’s how it’s done:
Runny newborn poo: Rinse your cloth nappy under the tap with cold water and place in a dry nappy pail.
Solid poo: Roll solids from the nappy and into the toilet. Saturate with cold water under the tap, and place in a dry nappy pail.
Pro tip! Make dealing with number twos even easier by lining your nappy with one of our ‘ mess free biodegradable liners ’
Do I have to soak or bleach my nappies to get rid of stains?
It’s actually quite the opposite! All of our modern cloth nappies are made from stain resistant fabrics. After completing our recommend washing routine, hang your nappies out to dry in natural sunlight, and let nature do all of the hard work for you! Stains will be gone, and your nappies will be left fresh as a field of daisies!
Do I need a special washing routine for cloth nappies?
We have some simple care tips to keep your nappies in tip top condition. Simply run a full rinse cycle, followed by a warm wash no hotter than 60 degrees, then line dry! Check out our washing recommendations here for the nitty gritty details on how to wash your cloth nappies along with some bonus cloth nappy washing tips and tricks.
How often should I wash my cloth nappies?
Every 1-2 days is recommended. Learn more about washing your cloth nappies here.
Do I need a special washing detergent with modern cloth nappies?
We prefer to use a natural detergent on our own nappies as we believe it is better for bub and the environment, however, this is our own personal preference. Just make sure your detergent of choice doesn’t contain bleach (this breaks down waterproofing), fabric softeners (they coat the natural fibres and reduce absorbency), whiteners or vinegar pre-rinse. These chemicals can lead to nappy rash on your baby, and lessen the lifespan of your nappies.
What kind of nappy pail do you recommend to keep dirty cloth nappies?
We recommend using a nappy pail or basket that contains holes for air flow. It is important to allow your dirty nappies to breath while waiting for a wash to prevent any odours or mould forming.
We prefer to chose a metal pail or basket over plastic, as this will also last longer, and is able to be recycled at the end of its life.
Can I use EcoNaps modern cloth nappies at night?
You sure can! Because every baby is different (some sleep for longer, some wee’s more than others) the amount of absorption required will vary from baby to baby. Our EcoNaps cloth nappies include Includes 1x modern cloth nappy cover and 1x bamboo cloth insert set (each cloth insert set contains 1x longer foldable insert and 1x smaller snap-in insert). This offers five nappy absorption settings, however if you do find you need a little extra support to get you through the night, pick up a set of our Bamboo Boosters, or try out Tri-Fold Bamboo Night boosters .
Can I use cloth nappies at daycare?
Absolutely. Daycares are more than happy to use the nappy of your choice, and the EcoNaps modern cloth nappy is especially daycare friendly! Simply have your nappies folded and ready to go complete with mess-free bamboo liner in each. Pack them in a wet bag and away you go. They simply remove the liner and dispose of it, place the used cloth nappy in your wet bag, and you take it home at the end of the day. It’s really no different for the daycare staff to using disposables.
How do I use modern cloth nappies when out and about?
So many cloth nappy newbies are unsure how to use them when out and about. But honestly parents, its really, really easy. The secret? A wet bag!
Here’s how it’s done:
Change bub as you normally would. If you happen to be near a toilet, tip any solids in (if not, no biggie, just skip this part), roll up your cloth nappy and fasten with a snap. Store any dirty nappies in your leak proof and odour proof wet bag until you get home then wash as normal.
Do I need to change my baby more frequently with cloth nappies?
The EcoNaps modern cloth nappy is designed to be worn for the same length of time as a disposable nappy during the day. At nights, depending on your bub you may require a little extra absorption to get you through. Choose from our bamboo boosters, or our tri-fold bamboo night boosters to give your babies cloth nappy some extra absorption overnight.
Do I need to change the nappy covers each time I change baby?
No. This comes down to personal preference and what works best for your baby, as some bubs have more sensitive skin than others. If you wish to re-use covers without washing in between, we recommend doing so only with nappy covers from changes with wee, and airing for at least 2-3 hours between changes. If any form or irritation or rash does occur by doing this, we recommend to return to changing the nappy cover each time you change baby.
Can I use rash and barrier creams with cloth nappies?
Yes, but to protect your nappy, make sure you use a mess-free bamboo liner when using any creams. Oil based nappy creams build up on the natural fibres of the absorbent nappy insert, and will reduce nappy absorbance over time. Either choose a non-oil based rash cream, or use a mess-free liner to keep the oil away from the inserts and protect your cloth nappy.
Have another question or want to talk to someone?
Get in touch via our contact us page form or email us directly on firstname.lastname@example.org .
Swim Nappy FAQs
Do I need to use an insert in my swim nappy?
No. Swim nappies are designed to catch solids only, while letting go any liquid to ensure the safety and comfort of bub while swimming. For more information, head over to our blog post on how to use your EcoNaps swim nappy here .
Do EcoNaps swim nappies come in different sizes?
Yes. Our swim nappies are available in 3 different sizes, small (6-8kg), medium (8-
10kg) and large (10-13kg). Each size also has multiple snap options so you can get the perfect fit for bub. For tips on how to fit your swim nappy, please visit our resource hub.
How do I wash my swim nappy?
It’s simple, cool wash with similar colours and line dry in shade. To keep your swim nappy in the best possible condition avoid contact with suntan lotions and rough surfaces. And as with all of our modern cloth nappies do not soak, bleach, tumble dry, dry clean or iron.
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